thumb

Welcome to the MCKimball and Associates Blog

by admin

Thanks for visiting our blog. Please check back often for the latest news and updates.

thumb

Training & Consulting

by admin

Training M.C. Kimball and Associates, LLC provides quality, comprehensive and perishable skills training, in accordance with Master Instructor California guidelines that promotes innovative skill sets to enhance the employee’s motivation and performance in the workplace. M.C. Kimball and Associates, LLC was originally established in the late 1980’s as a training resource for private security, and[…]

thumb

Expert Witness

by admin

Expert Witness M.C. Kimball and Associates, LLC provides expert testimony in premises liability, issues involving gangs, narcotics, use of force and a variety of other topics. M.C. Kimball and Associates, LLC provides civil and criminal case review and analysis, legal research, and deposition and trial preparation. M. C. Kimball and Associates, LLC has access to[…]

Effective Leadership

Tags: No Tags
Comments: Comments Off on Effective Leadership
Published on: March 1, 2012

 

1.  My goal is to make my team members more effective – and prepare them to become my bosses through the use of the 5 “E”s. Empathize, Encourage, Educate, Empower, and Expect. ~Freddie Cogburn, Maryville, Tennessee
2. Effective leaders understand how their employees process and retain information. I use a “5, 4, 3, 2, 1 approach” that has improved my overall results tremendously. I work in a call center and my team of specialists takes insurance claims from across the country. We were struggling with compliance and quality assurance until I put this plan in place, and we are now number one in our office.
I send the same important information 5 times (i.e., daily) for a week in different formats: emails, banners, cards on their desk, notes written on bananas, etc. The following week, I send it 4 times, the third week, 3 times and so on. When I get down to 1, I send out the information once a week for a month. Afterwards, they can recall the information immediately – even in stressful situations. This has increased confidence in their abilities, and we have built those small successes into something more powerful. ~Charlene Djurdjevic, Madison, Wisconsin
3.  Effective and respected leaders take responsibility for the actions and work of their team. When it comes to work performance and behavior, the good, the bad, and the ugly ultimately are all your responsibility. If individuals on your team misstep, they need to know that you will work with them to make any necessary adjustments and move on – not complain about them to others.  ~Debra Newman, Toronto, Ontario

 “Feedback is the breakfast of champions.” Armed with powerful intelligence, leaders at all levels are able to turn this information into action and get results for themselves and their organizations
Upcoming Events
January 2018
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
January 1, 2018 January 2, 2018 January 3, 2018 January 4, 2018 January 5, 2018 January 6, 2018 January 7, 2018
January 8, 2018 January 9, 2018 January 10, 2018 January 11, 2018 January 12, 2018 January 13, 2018 January 14, 2018
January 15, 2018 January 16, 2018 January 17, 2018 January 18, 2018 January 19, 2018 January 20, 2018 January 21, 2018
January 22, 2018 January 23, 2018 January 24, 2018 January 25, 2018 January 26, 2018 January 27, 2018 January 28, 2018
January 29, 2018 January 30, 2018 January 31, 2018 February 1, 2018 February 2, 2018 February 3, 2018 February 4, 2018
Follow Us
Welcome , today is Saturday, January 20, 2018